Refund policy
Eligibility Window: Customers have 2 days from the date of delivery to initiate a return or exchange.
Conditions for Return/Exchange:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Items must be free of any stains, odors, or damage.
- The original invoice or proof of purchase is required.
Process for Return/Exchange:
- To initiate a return or exchange, contact our customer service team at +8801308176005 or contact@calicoclassic.com.
- Provide your order number and a brief reason for the return or exchange.
- Our team will provide instructions on how to send the item back. Please note that the customer is responsible for return shipping costs unless the item is damaged or incorrect.
- If you wish to exchange an item for a different size or color, please specify this when you contact us.
- Exchanges are subject to product availability.
Refunds: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 7-10 business days.
Non-Returnable Items: Sale items are final sale and cannot be returned or exchanged.